![]() ![]() ![]() To check this, open the FaceTime app on your MacBook. Make sure that you are able to send messages/make calls before hanging up. Make sure you are signed in with the correct account First, ensure you are signed in to FaceTime with the correct email and phone number. Once they confirm your Apple ID, they reset everything on their end and you should be set. Tell them how long that you've had this issue and they'll confirm your Apple ID. Sign back in by following on-screen prompts. 22 hours ago &0183 &32 Proton Pass Plus is being offered for 1/month (billed yearly) for life (normally 4. They will ask for you Macbook Pro serial number and a "Customer Code" if you have one. On a Mac, open the FaceTime application, then select Preferences and Sign Out. Do that and you'll be connected (for free). Just stay on the line until you're asked if you wish to speak with a representative. If you say anything, you will be told that you either need to purchase a protection plan for $19.99 or literally "end the call". I waited 14 minutes but the representative found the issue then reset it and I was able to sign in.Ĭall 1-80 (It's free in the US or on Skype if you're in Europe!) When you call, you'll get the standard automated secretary. The problem is NOT on your end! I spoke with an Apple representative and they said that it is a "registration issue" and that THEY need to reset security settings. If that doesn't work, contact Apple Support, per this post in the Apple Discussion Forums: In System Preferences > iCloud, log out and then log back in. ![]()
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